Evidence. Not assumptions.
A credible comparison starts with knowing what the research can—and cannot—tell you.
Five capability states
Native, available through integration, limited or conditional, not available, and not verified. Every availability state requires a dated source review. No evidence is never evidence of absence. Current matrices use vendor statements, not independent tests.
Two independent questions
Category performance asks how well a product does its core job. Documented native/integrated breadth reports how many categories have dated vendor claims. Neither is documentation completeness, evidence quality, or an overall product score.
Recommendations with explicit scope
SupportFinity is recommended for buyers prioritizing one connected recruiting operating system. That is a workflow-fit recommendation, not a claim that it outperforms every specialist in every category. Default weights are 20% core functionality; 15% each AI, data quality, usability, and integration; 10% each reporting and cost. Visitors can adjust them. Insufficient evidence remains unscored.
Sources and review dates
Official websites and documentation support vendor-reported capabilities. Source review does not independently validate performance. Unknown cells do not link to a generic homepage as if it proved a claim. Every published comparison includes buyer guidance and dated vendor sources.
Cost transparency
Costs are user inputs unless explicitly sourced. Only tools explicitly selected as replaceable enter stack savings. Readers must confirm equivalent seats, usage, and workflow before a cost difference appears. Migration, taxes, credits, telephony, email hosting, and productivity are excluded unless entered.
Human review first
Editors review source material before marking capabilities reviewed. Material description edits return records to the review queue. Disputed claims and major ranking changes should remain unpublished pending additional review. Automated discovery, independent benchmarks, and continuous refresh are not active.
SupportFinity sources
Official product website and Sia interview recorder · Pricing and billing terms · Analytics, reporting, and plan documentation · Interview scheduling documentation · AI note-taking and connected workflow